mark came out in the evening after I got off of work and was able to explain the different types of heat pump systems and what would work best in my home. He was very honest and didnt seem pushy at all. He gave me a reasonable price on a 15 seer lennox heat pump. They were able to install it the following week, the guys showed up on time. They were very professional and seemed to have alot of knowledge about the equipment. The work looked very nice and they walked me through everything step by step throughout the day and at the end explained to me how it all worked and the best way to use it. I am completely satisfied with my new heat pump. The guys at Airpros Energy were great to work with and I would definitely recommend them to anyone.